01 FAQ

Frequently Asked Questions

Data in various categories — including identity, contact, and transactional information — may be processed in the course of providing our services. The specific categories collected are set out in detail in the relevant section of this disclosure notice.

Your personal data is used only for specific, legitimate purposes and on the basis of a defined legal ground. The purpose and legal justification for each processing activity are stated explicitly in this notice.

Your data may be shared with parties identified in the legal framework, and only where strictly necessary. It is not shared with unauthorised persons under any circumstances.

Cookies are used to improve site functionality and enhance your experience. You are able to manage your cookie preferences through your browser settings.

Transfers of data abroad take place only when the necessary safeguard mechanisms are in place. The process is carried out in accordance with the relevant provisions of KVKK.

Retention periods are determined by the purpose of processing and applicable legal obligations. Once the purpose has ceased to exist or the statutory period has elapsed, data is deleted.

Under Law No. 6698 (KVKK), you have the right to request access to your data. It is sufficient to submit your request to the data controller.

Where the statutory conditions are met, you may request the deletion or destruction of your data. Your request will be concluded within the prescribed legal timeframes.

When the notice is updated, the new version is published on this page. For significant changes, users may be notified through additional channels.

You have the right to object to the way your data is processed and to lodge a complaint. You also retain the option of applying to the Personal Data Protection Authority (Kişisel Verileri Koruma Kurumu) at any time.