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- Digital Products and Solutions Shaped by Your Sector's Requirements Products and Solutions

# Digital Products and Solutions Shaped by Your Sector's Requirements

icitech supports organisations looking to digitalise their enterprise operations with a portfolio that spans off-the-shelf products and solutions tailored to the organisation. From hospitality and tourism to retail and airlines, from healthcare to energy and sustainability, we build products that accelerate business processes, improve team productivity, and establish manageable digital infrastructure.
[Get in touch](../../en/iletisim/)[Who we are](../../en/hakkimizda/)

Görsel: Digital Products and Solutions Shaped by Your Sector's Requirements

## Digital Health and Wellbeing Solutions Tailored to Your Organisation

- [Digital Health SolutionsA Pre-Consultation Portal That Brings Structured Patient Data to Every Clinical Consultationicitech develops ICI PreCare for hospitals, telehealth organisations, clinics, and digital health providers: a tailored Digital Pre-Consultation Portal that collects structured patient information before a clinical consultation, presents the clinical context to the clinician in advance, and coordinates pre-appointment operations digitally. It is designed so that consultation time is spent on the patient, not on form-filling.Solution](../../en/urunler/saglik/ici-precare/)
- [Digital Health SolutionsICI Wellness360: A Tailored Employee Wellbeing Ecosystem for Your Organisationicitech develops ICI Wellness360 as a tailored mobile and web ecosystem that enables organisations to run employee wellbeing programmes without exposing personal health data to employer oversight. The platform brings wellbeing content, structured programmes, and engagement indicators together in a single ecosystem, with anonymised and aggregate data principles built in from the start — not added as an afterthought.Solution](../../en/urunler/saglik/ici-wellness360/)
- [Digital Health SolutionsICI Digital Therapeutics & Wellness Program Managericitech supports healthcare organisations, wellness providers, insurers, and enterprises managing corporate health programmes with a platform tailored to the organisation's own model, user base, and existing digital estate: ICI Digital Therapeutics & Wellness Program Manager. This is not a pre-packaged content bundle. It is a bespoke software platform scoped to the organisation's programme structure, governance requirements, and integration landscape.Solution](../../en/urunler/saglik/ici-digital-therapeutics/)

## Mobile Solutions for Enterprise Operations

[View all](../../en/urunler/kurumsal-mobil/)

- [Enterprise Mobile SolutionsICISalesIQ: A Mobile Field Sales Platform Built Around Your Organisationicitech delivers ICISalesIQ to organisations with field sales operations not as an off-the-shelf package, but as a mobile platform tailored to the organisation's own sales model, customer segmentation, visit methodology, and technology architecture. Frequency management, intelligent visit planning, an LLM-powered field assistant, and management analytics are brought together in a single mobile experience designed to work alongside your existing CRM, ERP, and BI systems.Solution](../../en/urunler/kurumsal-mobil/icisalesiq/)
- [Enterprise Mobile SolutionsICIEngageIQ: A Mobile Platform That Brings Content Intelligence to Every Field Sales Meetingicitech builds ICIEngageIQ for organisations in sectors where content shapes the outcome of a sales meeting — pharmaceuticals, healthcare, financial services, industrial sales, and B2B technology. Rather than fitting your field teams into the licence boundaries of a generic CLM product, icitech designs a mobile engagement platform tailored to your organisation, ensuring that every representative presents the right content to the right customer at the right moment, whether the meeting is face-to-face or hybrid.Solution](../../en/urunler/kurumsal-mobil/iciengageiq/)
- [Enterprise Mobile SolutionsICIFieldIQ: Make Field Operations Visible, Planned, and Measurableicitech designs ICIFieldIQ for organisations that coordinate sales, technical service, audit, and distribution teams across large or complex geographies: a field operations platform, tailored to the organisation, that makes team movements, visit records, task workflows, and operational exceptions visible and manageable from a single mobile environment.Solution](../../en/urunler/kurumsal-mobil/icifieldiq/)
- [Enterprise Mobile SolutionsICIVisualIQ: Transforming Visual Field Audits into a Closed-Loop Operation with AIicitech designs and builds ICIVisualIQ for brands and enterprise field teams operating across multiple sites: a mobile platform that combines AI-powered image analysis with closed-loop action management to monitor visual standards across stores, POS locations, and distribution channels — tailored to the organisation, not drawn from a standard catalogue.Solution](../../en/urunler/kurumsal-mobil/icivisualiq/)

## Digital Solutions Built Around Your Organisation's Operations

[View all](../../en/urunler/kuruma-ozel/)

- [Tailored SolutionsTailored Mobile Payment, Collections, and POS Solutionsicitech develops tailored mobile payment, collections, and POS solutions for field sales teams, distribution organisations, authorised dealer networks, and store estates. Physical POS, virtual POS, QR payment, and payment-link scenarios are brought together in a single mobile experience — designed from the ground up around your sales model, ERP architecture, banking agreements, and security requirements. Field staff complete collections at the customer's location whilst finance teams monitor transactions against central systems in near real time.Solution](../../en/urunler/kuruma-ozel/mobil-odeme-tahsilat-pos/)
- [Tailored SolutionsTailored Mobile Field Team Management Solutionsicitech develops tailored mobile field management solutions that enable field teams to manage tasks, visits, location, time, performance, and communications from a single mobile application. For organisations running field sales, technical service, maintenance, inspection, store operations, or distribution, each solution is scoped to the organisation's structure, task model, KPI framework, and existing ERP/CRM estate.Solution](../../en/urunler/kuruma-ozel/mobil-saha-ekipleri-yonetimi/)
- [Tailored SolutionsA Mobile Order and Dealer Management Platform Built Around Your Distribution Networkicitech develops tailored Dealer Mobile Order and Management platforms for manufacturers and distributors that need to run their entire authorised dealer network from a single mobile platform. This is not an off-the-shelf B2B ordering package. It is a mobile dealer management platform scoped and built from the ground up around your dealer structure, pricing model, ERP estate, campaign logic, and commercial rules. Order processes accelerate, dealer communication becomes centralised and auditable, and the full commercial relationship converges on a single digital touchpoint.Solution](../../en/urunler/kuruma-ozel/bayi-mobil-siparis-yonetimi/)
- [Tailored SolutionsTailored Mobile Field Sales and Order Management for Your Sales Organisationicitech develops tailored mobile field sales and order management solutions that enable field sales teams to handle customer visits, order entry, pricing, and promotional management from a single mobile application. Designed for organisations in fast-moving consumer goods, industrial products, distribution, pharmaceuticals, food, and retail supply, the solution is configured to your organisation's sales model, product structure, pricing policy, and existing ERP or CRM architecture.Solution](../../en/urunler/kuruma-ozel/mobil-saha-satis-siparis-toplama/)

## End-to-End Digital Solutions for Hospitality & Hotels

[View all](../../en/urunler/turizm-otelcilik/)

- [Tourism and Hospitality SolutionsManage Your Hotel Operation from a Single Digital Workspaceicitech supports hotel Operations Directors and CIOs in planning, assigning, and tracking the daily work of housekeeping, engineering, front office, F&B, and security departments from a single platform. Built on the icistaff product family, the solution moves an operation that is currently spread across phone calls, paper records, and fragmented messaging into a shared digital working model.Solution](../../en/urunler/turizm-otelcilik/otel-operasyon-personel-yonetimi/)
- [Tourism and Hospitality SolutionsHousekeeping, Maintenance and Hotel Quality Managementicitech supports hospitality organisations in managing the full operational cycle — from room readiness and maintenance work orders through to digital checklists and quality inspections — within a single working environment. Built on the icistaff platform, the solution makes the small operational details that determine service quality visible, traceable, and open to continuous improvement.Solution](../../en/urunler/turizm-otelcilik/housekeeping-bakim-kalite-yonetimi/)
- [Tourism and Hospitality SolutionsDigital Guest Experience from Reservation to Check-Outicitech developed the icibot platform to bring every guest touchpoint — from pre-arrival through to post-stay — into a single digital experience layer for hospitality organisations. The guest journey is rebuilt not merely at the front of house, but in full integration with hotel operations.Solution](../../en/urunler/turizm-otelcilik/dijital-misafir-deneyimi/)
- [Tourism and Hospitality SolutionsMobile Check-In and Contactless Guest Arrival Solutionsicitech supports hotel operations directors and technology leaders with icibot Mobile Check-In, a solution that digitises the arrival process from the moment a reservation is confirmed. Guests complete their registration details, sign their registration form, and finish every check-in step on their own device before they reach the property.Solution](../../en/urunler/turizm-otelcilik/mobil-check-in-temassiz-konaklama/)

## A Modular Solution Suite for Retail Digital Transformation

[View all](../../en/urunler/perakende/)

- [Retail SolutionsDesign Your Loyalty Programme and Campaign Management Around Your Brand Strategyicitech builds ICI Loyalty360 as a platform tailored to each organisation's own commercial strategy, so retail brands can manage their loyalty programme, customer segments, campaign flows, and reward models from a single environment. The platform brings together data from CRM, POS, e-commerce, and mobile channels into a shared customer experience model, making every touchpoint part of the loyalty strategy.Solution](../../en/urunler/perakende/ici-loyalty360/)
- [Retail SolutionsManage Hundreds of Stores from a Single Operations Centreicitech develops ICI StoreOps as a platform tailored to the organisation for multi-site retail brands that need to manage store operations, tasks, audits, and visual standards from a single centre. As your store network grows, so does operational complexity; ICI StoreOps structures that complexity so it can be tracked, resolved, and acted upon.Solution](../../en/urunler/perakende/ici-storeops/)
- [Retail SolutionsICI Retail+: A Customer Super App Built for Retail Brandsicitech designs and develops ICI Retail+ for retail brands: a single mobile experience that brings together shopping, loyalty programme, campaigns, mobile payment, and customer service — tailored to the organisation's brand identity, CRM infrastructure, and digital commerce model.Solution](../../en/urunler/perakende/ici-retailplus/)
- [Retail SolutionsICI StoreMate: A Tailored Store Associate App for Retail Organisationsicitech designs and builds ICI StoreMate as a tailored store associate app, giving field teams in physical stores a single mobile application to handle product enquiries, stock checks, task management, and customer request handling. Every function the store role requires is scoped to work in concert with your existing ERP, WMS, POS, CRM, HR, and BI systems.Solution](../../en/urunler/perakende/ici-storemate/)

## Digital Solutions for Energy Management and Sustainability

[View all](../../en/urunler/enerji-ve-surdurulebilirlik/)

- [Energy and Sustainability SolutionsICIEVCharge: An End-to-End EV Charging Platform Tailored to Your Organisationicitech designs ICIEVCharge for organisations operating in the electric vehicle ecosystem — covering station discovery, payment, reservation, and fleet management within a single mobile experience, configured to each organisation's infrastructure, business model, and user base.Solution](../../en/urunler/enerji-ve-surdurulebilirlik/ici-evcharge/)
- [Energy and Sustainability SolutionsICIEnergyPulse: Making Facility Energy Consumption Visible and Manageable on Mobileicitech develops ICIEnergyPulse as a tailored solution for factories, hotels, retail parks, stores, offices, warehouses, and multi-site enterprises. The platform brings electricity consumption, cost, peak demand, anomalies, carbon impact, and energy performance indicators together on a single mobile interface — turning energy efficiency from a dashboard metric into a managed, continuous improvement process.Solution](../../en/urunler/enerji-ve-surdurulebilirlik/ici-energypulse/)
- [Energy and Sustainability SolutionsManage Your Solar Portfolio from Any Mobile Device: ICISolarOpsicitech develops ICISolarOps, a mobile plant monitoring and analytics solution tailored to the organisation, for energy companies, industrial organisations, and solar investors operating multiple solar farms. Real-time generation data, AI-assisted performance analysis, inverter alarms, and automated work-order management are brought together in a single mobile experience, integrated with the organisation's existing infrastructure.Solution](../../en/urunler/enerji-ve-surdurulebilirlik/ici-solarops/)
- [Energy and Sustainability SolutionsICICarbonPulse: Turn Energy and Carbon Performance into a Daily Management Experienceicitech develops ICICarbonPulse for energy operations directors and enterprise CIOs: a solution tailored to the organisation's data infrastructure, site structure, and operating model that moves energy consumption, carbon emissions, and sustainability targets out of technical reports and into the daily decision-making experience of managers and staff.Solution](../../en/urunler/enerji-ve-surdurulebilirlik/ici-carbonpulse/)

## Digital Solutions for Airline and Catering Operations

[View all](../../en/urunler/havayollari/)

- [Airline and Catering SolutionsMeasure the Passenger Experience at Every Point in the Journeyicitech develops Airline Passenger Survey Management for airlines that need to collect, analyse, and act on passenger feedback at every stage of the journey — from reservation through to arrival. Rather than relying on a single post-flight questionnaire, the platform makes visible exactly where and why the passenger experience is shaped, and routes real-time action signals to the relevant operational teams.Solution](../../en/urunler/havayollari/airline-passenger-survey-management/)
- [Airline and Catering SolutionsEnd-to-End Digital Platform for Inflight Retail Operationsicitech supports airlines in bringing their entire inflight retail operation — from cabin crew mobile sales and stock tracking to payment processing and flight-level analytics — under a single management platform. Buy on Board is treated not merely as the moment a crew member completes a sale, but as an integrated cycle covering product planning, stock control, payment, reconciliation, and data-driven loading decisions.Solution](../../en/urunler/havayollari/airline-buy-on-board/)
- [Airline and Catering SolutionsAirline Catering Pre-Order & Personalisation: From Passenger Preference to Aircraft Galleyicitech develops the Airline Catering Pre-Order & Personalisation solution, which enables airlines to collect passenger meal preferences digitally before departure, then communicate those preferences to catering operations and the cabin crew in a single, traceable process. The result is a catering workflow driven by confirmed orders rather than demand forecasts.Solution](../../en/urunler/havayollari/airline-catering-preorder-personalization/)
- [Airline and Catering SolutionsDigital Checklist Platform for Aircraft Loading and Turnaround Operationsicitech supports airline and ground handling teams in managing aircraft loading and turnaround processes through mobile checklists, digital evidence capture and real-time operational visibility. The platform replaces paper forms and verbal coordination with role-based task assignment, timestamped records and instant alerts — bringing structure and accountability to every stage of the turnaround window.Solution](../../en/urunler/havayollari/airline-loading-checklist/)

## A Clear Distinction Between Off-the-Shelf Products and Tailored Solutions

Our portfolio is built on two approaches. The Enterprise Mobile IQ series offers ready-to-configure modules spanning field sales, authorised dealer management, events, and loyalty programmes. Tailored solutions are designed from the ground up to fit your organisation's existing system architecture, process structure, and integration requirements. Together, these two approaches address both the need for rapid deployment and the need for long-term scalability.

## Enterprise Mobile Solutions: The IQ Series

The IQ series — comprising ICISalesIQ, ICIFieldIQ, ICIEngageIQ, ICIVisualIQ, ICIExpenseIQ, and ICIInsightIQ — delivers end-to-end mobile workflows for field teams, authorised dealer networks, and customer touchpoints. ICIFlowIQ digitalises business processes; ICIRewardIQ manages loyalty programmes; ICIMarketIQ delivers market data to field teams in real time. ICIReportIQ and ICISampleIQ bring data collection and reporting into a centralised structure. Each module can operate independently or be deployed as an integrated platform.

## Hospitality and Tourism: The Full Guest Journey

Our hospitality solution set covers hotel operations, guest experience, and revenue management. Functionality extends from housekeeping and maintenance through to digital check-in, upsell and ancillary revenue management, hotel CRM, and loyalty programmes. Gift card and voucher management, a MICE sales system, and e-commerce capabilities complete the set. Solutions are designed to support PMS integration and multi-property operations. [INTERNAL APPROVAL REQUIRED: List of supported PMS systems]

## Retail: From Loyalty Programmes to Store Operations

ICI Loyalty360, ICI StoreOps, ICI Retail+, ICI StoreMate, and ICI ShopAssist enable retail chains to manage customer experience, store operations, and field teams under a single digital platform. Personalised loyalty programmes, real-time inventory tracking, and omnichannel sales processes operate in an integrated way across these solutions.

## Healthcare: Digital Tools That Support Care Delivery

ICI PreCare, ICI Wellness360, and ICI Digital Therapeutics & Wellness Program Manager support healthcare organisations across the patient journey, preventive health programmes, and digital therapeutic applications. These solutions are designed with clinical workflows and data sensitivity requirements in mind. Organisations operating under UK GDPR or equivalent regimes should validate applicable compliance obligations as part of their own due diligence. [INTERNAL APPROVAL REQUIRED: Certification and compliance details]

## Energy and Sustainability: From Operations to Reporting

ICIEVCharge manages EV charging infrastructure digitally; ICIEnergyPulse monitors and analyses energy consumption; ICISolarOps supports the operations of solar energy sites; ICICarbonPulse structures carbon footprint tracking and reporting; ICISustainHub brings sustainability commitments into a manageable platform. This product set connects ESG obligations to real-time operational data.

## Airlines and Catering: From Pre-Flight to Safety Audit

The product set developed for airline operators and catering suppliers covers passenger survey management, in-flight purchase processes, catering pre-order and personalisation systems, loading checklists, food safety audit, complaint management, and safety management systems. From Airline Passenger Survey Management to Airline Safety Management System, this suite brings operational compliance and guest experience onto a single platform.

## Tailored Solutions: Digital Structures Designed Around Your Processes

Beyond our standard products, we develop solutions tailored to the organisation that align fully with your existing ERP, CRM, and business processes. The tailored portfolio spans mobile payment, collections, and POS systems; field team management; authorised dealer order platforms; AI-assisted loyalty systems; supplier communication portals; e-tender infrastructure; and Supplier Relationship Management solutions. icitech Connect forms the integration layer across all of these.

## Frequently Asked Questions

### What is the practical difference between your off-the-shelf products and your tailored solutions?

Off-the-shelf products are pre-built for specific sectors and can be deployed quickly with configuration rather than development. Tailored solutions are designed from the ground up to match your organisation's particular workflows and requirements.

### Which types of organisations is the IQ Series suited to?

The IQ Series is aimed at enterprise organisations with field-based teams that need to manage mobile workflows from a central structure. It is particularly suited to multi-site operations where team productivity and visibility are priorities.

### Do the hospitality solutions cover more than hotels?

The hospitality portfolio includes tools that cover the full guest travel cycle, from accommodation through to transfer and experience management. Tour operators and destination management companies can benefit alongside hotel groups.

### Do the retail solutions support in-store operations, or only loyalty programmes?

The retail solutions go well beyond loyalty programmes and digitalise in-store workflows and operational processes as well. Both customer experience and back-office efficiency can be addressed within the same platform.

### Do your healthcare tools focus on clinical processes or administrative ones?

icitech's healthcare solutions prioritise tools that support clinicians in care delivery. Integration with administrative workflows is also considered, so that the result is a joined-up digital structure rather than isolated point tools.

### How can energy companies manage sustainability reporting with icitech solutions?

The platform aggregates data from field operations and converts it into standard sustainability metrics, automating the reporting process. This approach reduces the manual data entry that typically introduces errors and slows down regulatory submissions.

### Do the airline catering solutions cover safety audits as well as pre-flight preparation?

Yes, the portfolio includes modules that digitalise safety audit steps alongside pre-flight preparation processes. Coordination between airline and catering teams is logged and made traceable.

### Can an organisation start with an off-the-shelf product and move to a tailored solution later?

Yes, icitech works with a flexible approach that supports that transition; when an off-the-shelf product does not fully meet the organisation's needs, a customisation process can be initiated. This model keeps initial costs lower while preserving the option to scale on your own terms.

### Can icitech solutions integrate with our existing enterprise systems?

Both products and tailored solutions are developed with integration to common enterprise infrastructure — such as ERP and CRM systems — in mind. Integration scope is analysed at the outset of a project so that technical compatibility is established before delivery begins.

### How is the delivery timeline determined?

Off-the-shelf products go live considerably faster, with timelines shaped by configuration and onboarding rather than development. Tailored projects operate on a timeline agreed following a discovery and scope analysis, with project scale and integration requirements being the primary factors.

## Related Pages

- [Enterprise Mobile SolutionsMobile Solutions for Enterprise Operations](../../en/urunler/kurumsal-mobil/)
- [Tourism and Hospitality SolutionsEnd-to-End Digital Solutions for Hospitality & Hotels](../../en/urunler/turizm-otelcilik/)
- [Retail SolutionsA Modular Solution Suite for Retail Digital Transformation](../../en/urunler/perakende/)
- [Energy and Sustainability SolutionsDigital Solutions for Energy Management and Sustainability](../../en/urunler/enerji-ve-surdurulebilirlik/)
- [Tailored SolutionsDigital Solutions Built Around Your Organisation's Operations](../../en/urunler/kuruma-ozel/)
- [Airline and Catering SolutionsDigital Solutions for Airline and Catering Operations](../../en/urunler/havayollari/)

## Explore the relevant solutions

[Get in touch](../../en/iletisim/)

- [+90 212 366 57 26](tel:+902123665726)
- [app@icitech.com.tr](mailto:app@icitech.com.tr)